Our guide to Management Packs

Understanding Management Packs: Essential Information for Property Transactions

31 July 2024 | Written by Innovus

Innovus Insights

When buying or selling a property, particularly a leasehold flat or a freehold house on a managed estate, you’ll likely encounter the term “management pack”. This crucial set of documents plays a vital role in property transactions, providing key information about the property’s management and associated costs. In this article, we’ll explore what a management pack is, why it’s important, and what it typically contains.

What is a Management Pack?

A management pack, also known as a sales pack or leasehold information pack, is a collection of documents and forms that provide detailed information about a property’s management arrangements. It’s particularly relevant for leasehold properties, such as flats, and some freehold properties on managed estates.

The pack is prepared by the property’s managing agent, landlord, or management company. It offers a comprehensive overview of the property’s financial history, planned works, and the obligations that come with owning the property.

Why are Management Packs Important?

Management packs are essential for several reasons:

  1. Transparency: They provide clear information about the property’s management, helping buyers make informed decisions.
  2. Financial planning: The pack details ongoing costs like service charges and ground rent, allowing buyers to budget accurately.
  3. Future planning: Information about planned works helps buyers understand potential future costs and disruptions.
  4. Legal requirements: Some of the information in the pack is legally required for property transactions, as outlined in the Landlord and Tenant Act 1985.
  5. Smooth transactions: Having all the necessary information in one place can help speed up the conveyancing process.

What’s Included in a Management Pack?

While the exact contents can vary, a typical management pack includes:

  1. LPE1 Form (Leasehold Property Enquiries)

This standardised form provides key information about the lease, service charges, ground rent, and management arrangements. For freehold properties on managed estates, an FME1 (Freehold Management Enquiries) form may be used instead.

  1. Service Charge Information

This includes current service charge amounts, payment schedules, and statements showing any arrears. It may also include budgets for the current financial year and accounts for the past three years, as required by the Service Charges (Summary of Rights and Obligations, and Transitional Provision) (England) Regulations 2007.

  1. Ground Rent Details

Information about the current ground rent, payment dates, and any planned increases, in line with the Leasehold Reform (Ground Rent) Act 2022.

  1. Buildings Insurance

Details of the buildings insurance policy, including the sum insured and a copy of the policy schedule, as required by most mortgage lenders and the Landlord and Tenant Act 1985.

  1. Major Works Information

Details of any planned major works or improvements, along with estimated costs, as recommended by the Royal Institution of Chartered Surveyors (RICS).

  1. Management Company Information

Information about the management company or managing agent, including contact details and company accounts.

  1. Fire Safety and Compliance Documents

This may include fire risk assessments, asbestos surveys, and other safety-related documents, as required by the Regulatory Reform (Fire Safety) Order 2005 and the Control of Asbestos Regulations 2012.

  1. Deed of Covenant and Notice Fees

Information about any fees payable to the freeholder or management company when the property changes hands.

  1. Reserve Fund Statements

Details of any reserve or sinking fund, which is money set aside for future major works, as recommended by the Association of Residential Managing Agents (ARMA).

  1. AGM Minutes

Minutes from recent Annual General Meetings of the management company or residents’ association.

How to Obtain a Management Pack

If you’re selling a property, your solicitor will typically request the management pack from the managing agent or freeholder on your behalf. As the seller, you’re usually responsible for paying for the pack.

The cost of a management pack can vary significantly, typically ranging from £200 to £500. Some managing agents offer an express service for an additional fee if you need the pack quickly.

It’s worth noting that management packs usually have an expiry date, often around 3-6 months from the date of issue. If your sale takes longer than this, you may need to pay for an updated pack.

Timelines for Receiving a Management Pack

The time it takes to receive a management pack can vary. Most managing agents aim to provide the pack within 2-4 weeks of receiving the request. However, some may take longer, especially if they’re dealing with a high volume of requests.

If you’re selling a property, it’s a good idea to instruct your solicitor to request the management pack as soon as you put your property on the market. This can help avoid delays later in the conveyancing process.

Understanding the Management Pack

Once received, your solicitor will review the management pack and raise any queries with the managing agent. As a buyer, you should also review the pack carefully. Pay particular attention to:

  • Service charge and ground rent amounts
  • Any planned major works and associated costs
  • The financial health of the management company
  • Any restrictions on the use of the property

If anything is unclear or concerning, don’t hesitate to ask your solicitor for clarification.


Management packs are a crucial part of many property transactions, providing valuable information about the ongoing costs and obligations associated with a property. While they can seem complex, understanding what’s in a management pack can help you make informed decisions when buying or selling a property.

Whether you’re a buyer or a seller, working with an experienced solicitor can help ensure that all the information in the management pack is properly reviewed and any issues are addressed before the sale completes. This can help make your property transaction smoother and more straightforward, giving you peace of mind in your property dealings.

Share

  • Share
  • LinkedIn
  • X
  • Facebook

Innovus Insights

The Average Ground Rent in the UK

Explore typical ground rent costs for UK leasehold properties. Find out about average fees, recent reforms, and their impact on leaseholders.

Read more
Innovus Insights

Innovus Featured in Karren Brady’s Jobs and Careers Magazine

We’re thrilled to share that Innovus is featured in the Summer 2024 edition of Karren Brady’s Jobs and Careers magazine. Our double-page spread explores what it’s like to work at Innovus, highlighting our dedication to staff well-being and career development. The article showcases our commitment to nurturing a supportive work environment and providing clear pathwaysContinue reading "Innovus Featured in Karren Brady’s Jobs and Careers Magazine"

Read more
Innovus in Jobs and Careers Magazine
Innovus Insights

Deeds of Variation on Freehold Properties

Learn about Deeds of Variation for freehold properties, their uses and implications how they can affect inheritance tax, and more.

Read more
A guide to the deed of variation
Innovus Insights

What is a Service Charge?

Explore the ins and outs of service charges in property management including calculations, legal frameworks, and best practices.

Read more
Everything you need to know about service charges