RESIDENT ENGAGEMENT STRATEGY

Strategies for Resident Inclusion & Safety

Comprehensive support for developing and maintaining Resident Engagement Strategies that meet the Building Safety Act requirements while ensuring residents’ inclusion in building safety decisions.

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Why Choose Innovus

We understand that resident engagement is about more than compliance—it’s about building trust and creating meaningful connections within a property’s community. Our expert team delivers strategies that balance regulatory requirements with the unique needs of your residents.

Dual-Strategy Approach

We provide two bespoke versions of the Resident Engagement Strategy: one designed to satisfy regulatory requirements and another focused on clear, engaging communication for residents.

Expertise in High-Rise Building Safety

Our deep understanding of the Building Safety Act 2022 alongside our extensive experience with high-rise buildings ensures your strategy exceeds compliance, build trust and transparency with your residents.

Inclusive and Resident-Focused

We prioritise understanding your residents’ needs, tailoring communication to their preferences to create inclusive and effective engagement.

End-to-End Support

From profiling residents to drafting and delivering strategies, our structured process ensures compliance while simplifying your workload.

Ongoing Engagement

We offer continued support with updates, feedback loops, and engagement activities to keep residents informed and involved over time.

Our Service

We offer a comprehensive service to develop and deliver a Resident Engagement Strategy that meet the dual needs of regulatory compliance and effective communication amongst residents.

This includes:

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Resident Profiling and Data Gathering

We help you understand residents’ demographics, communication preferences, and priorities, ensuring your strategy is inclusive and relevant.

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Creating the Strategy

We produce two tailored versions of the Resident Engagement Strategy: one Regulator-Focused to show compliance with the Building Safety Act and evidence of resident involvement, and one Resident-Focused to provide accessible, engaging information.

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Collaboration and Feedback

Residents review and contribute to the strategy, ensuring their voices are heard and incorporated into the final plan.

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Continuous Engagement and Improvement

After submission, we provide ongoing support with updates, activities, and feedback loops to maintain meaningful communication and compliance.

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Need Our Expertise?

We would love to hear from you

Get in touch

Proudly Accredited By:

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See what our clients say

 

 

 

“The Innovus team are always professional, friendly, easy to work with and have great communication skills via all channels. They are always willing to help with any queries and prompt with their responses.”
Michelle Andrews
Loss Operational Support Team Leader, Property Management Company
“We have always found Innovus very approachable and easy to work with. They take a proactive approach to their survey requirements, and we’ve formed a great working relationship with their central team.”
Adam Kiziak
Principal Consultant, Tri Fire Consultants